Terms & Condition

1. General
These conditions of sale ("the conditions") supplied by Acacia Collectables ("The Company") of Unit 7, imex Business Centre, Dudley Street, Bilston. WV14 0LE. ("The Company's Address") to a purchaser ("The Buyer") shall be incorporated into each contract ("the contract") made by the company for the sales of the company’s goods ("the Goods"). The company contracts upon such terms as are agreed between the Company and the Buyer.

2. Carriage and Packaging
The prices stated do include delivery.  Any returns by the customer (statutory rights not affected) will incur £65.00 per item. Items damaged in transit will be replaced free of charge.

3. Price
All prices shall be as stated by the Company unless otherwise agreed in writing. Any discounts
or "special offers" displayed will only be applicable at time of display.

4. Payment
All orders are required to be paid for by cleared funds prior to dispatch of the furniture and before delivery.

5. Delivery, Examination and Claims
The company will use its best endeavours to complete delivery on or before any delivery dates requested by the Buyer or estimated by the Company. If delivery is not possible within the specified time, the Buyer will have the option of a full refund and cancellation of the order. The Company will not be obliged to offer any compensation for disappointment suffered.

If the Company cannot complete delivery due to discontinuation of goods then any sum paid by the Buyer will be refunded and the Seller will notify the Buyer at the address given on the order form. The refund will be made as soon as possible and, in any event, within 30 days of order. The Company will not be obliged to offer any compensation for disappointment suffered.

The buyer shall accept mutually arranged delivery. If you are not at home for a pre-arranged delivery then we reserve the right to apply a delivery charge to redeliver your order.  If you wish to change the delivery date once it is agreed then please give us no less than 48 hours notice prior to delivery.

Accessories, where necessary, are dispatched via City Link and require a signature on delivery. If no one is available to accept delivery collection can be made from your nearest depot.

The buyer shall upon delivery examine the Goods and shall promptly (in any event within 7 days of delivery) notify in writing the Company, where appropriate, of any apparent damage, defect or shortages.

6. Guarantee and Warranty
All furniture and Oak Block furniture (not including dining tables) supplied is guaranteed and will be fully replaced should any structural fault develop within 12 months of purchase. Leather furniture will be fully replaced should any structural fault develop within 12 months of purchase.

Our furniture is suitable for normal domestic use, and is not guaranteed for commercial use unless requested on order. All customers must comply with care instructions provided.

7. Cancellation & Returns
Upon receipt of the goods, the Buyer has 14 days in which they can choose to cancel the order and return the goods for a full refund, including the delivery charge (for UK mainland deliveries only).  When returning an item(s) for a second time a delivery charge will be made at the standard rate for the delivery post code. This complies with the Consumer Protection (Distance Selling) Regulations 2000, under these terms you as the customer have a duty of care for the product whilst it is in your possession.  The customer must make the goods available for collection within 14 days of cancellation, and take reasonable care of any items until collection. This does not apply to used mattresses or items made to the customers own specifications.  If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made.  Refunds can only be made by the same method used for the purchase.

8. Descriptions
All drawings, descriptions, illustrations, weight and dimensions given in the Company’s catalogues, price lists or other advertising matter are approximate and intended for general guidance purposes only. They may be subject to change without prior notice to the Buyer.
Terms and Conditions of Use of Website

The use of this website is subject to several terms and conditions as detailed below:
This internet site, "acaciacollectables.co.uk" and its' associated domain names and addresses
are owned by Acacia Collectables.

No unauthorised person may change, alter, deface or otherwise interfere with indigofurniture.co.uk or material contained herein. All material contained here is the copyright of the acaciacollectables.co.uk under the laws of intellectual property. All rights are reserved to the fullest extent under English and International copyright treaties. The material contained here is for personal use only.

No material on our site may be removed, sold or distributed without the written permission of Acacia Collectables. This includes (but not limited to) pictures and hypertext documents.

sales@acaciacollectables.co.uk contact us if you have any queries about these terms and conditions.